Frequently Asked Questions
Sign Up
- Step 1 Click on the sign up link on the upper right hand side of www.dather.com Type in your full name, your email address, your password hit submit.
Or sign up through Facebook Connect
- Step 2 Once you hit submit on the first step of the sign up process you will go to step 2 where you can link your accounts. Doing this one time process will allow Dather to pull in your photos, videos, tweets and status updates from Facebook, Flickr, Picasa, Twitter, Vimeo and YouTube. Hit submit after you have entered the username under each of the appropriate headings.
- Step 3 Here you can find out which of your friends from Facebook, Gmail and Yahoo! are already using Dather. You can also invite your friends from these same accounts.
Timeline Title
- You can change the title of your timeline at any point in settings (upper right hand corner) by typing in a new title in the box and hitting save. This will only change the way the name is displayed, it will not change the URL of your timeline. The URL of your timeline is permanent and can not be changed.
Navigating the Timeline
- You'll see a rectangular button with a white circle in the center at the bottom of the timeline. By dragging this button to the left and right you can scroll backward and forward in time. The farther to the side you drag it, the faster you move through time.
- At the bottom of the timeline you will also see some arrows. On the far left you have two arrows next to each other and next to that is a single arrow. The same set up is on the right. By clicking, or clicking and holding, you can jump through time. The double arrows move you farther through time than the single arrows do. The left side moves you back in time and the right side moves you forward in time.
- On the middle of the timeline on the left you will see what looks like a stretched vertical oval with a + at the top and a - at the bottom and three hash marks. This is how you zoom in and out of the different date views. By clicking on the + or - buttons you can change the view between day, week and month.
Creating Events on Your Timeline
- Date, Title and Description When you roll over any date on the timeline a button that says "Create Event" will appear. Click on that button on whatever date you want to create an event for. You can also click on the blue "Create event" button on the upper right hand side of the timeline which will create a new event with today's date. Once you hit "Create Event" a new event window will open. Here you can put in a title (required) and description. If the event lasted more than one day you can have different start and end dates.
- Privacy Settings on Individual Events You also have the ability to set the privacy settings for the event by clicking on "Privacy settings" on the bottom right next to the "Create event" button. The choices on settings are "This event is private" -- if checked only people you invite can see it, if not checked anyone can see it; "Auto approve stuff" -- if checked any media added by other people will automatically show up in your event, if not check you will have the ability to approve each piece of content suggested before it goes live; and "Auto approve comments" -- if checked comments added to an event will automatically be approved, if not checked you can approve each comment individually.
- Adding Photos and Videos Once you hit "Create event" on the bottom right hand corner of the window your event will be created and you will now be able to add stuff (photos, videos, tweets, blog posts and status updates) to it. Below the title and description of the event there is text that says "Photo and Videos" and if your event does not have any photos or videos it will say "There are not photos or videos in the event yet." At the end of where it says "Photos and Videos" there is a link that says "Add."
- Adding External Links Below the Photos and Videos section there is a section with the title "External Links." By clicking on the "add" button you can enter in the URL of relevant web pages. The links will not pull in photos and videos, just the title, brief description and permalink to the web page.
- Clicking on the "Add" link will bring up a grey bar with option to select photos/videos from the sources you have already added (in the drop down next to "Select media from") or if you haven't added any sources you can select the "Add" option from the drop down and set up a source. For Facebook you will need to go through Facebook Connect if you haven't already.
- You can change the source you are pulling stuff from by selecting a different source in the "Select media from" drop-down. You can either select all, or pick individual usernames for each source in the "With username" drop down. You can also add new users here.
- The thumbnails of photos and videos that show up are being pulled from the month that the event exists in. You can go to different months by clicking on the left and right buttons next to the month in the "Created in" section.
- Click on the thumbnail of the photo or video you want in your event and it will add that piece of content to your event.
- When you are done hit "Close"
- Tweets and Facebook Status Updates To the right of the Photos and Videos and External Links is the "Tweets and Facebook Status Updates" section.
Clicking "add" to the right of the title will bring up the Tweets and Facebook Status Updates from the usernames you have added.
If you haven't added usernames here you can add Twitter by entering selecting "add" in the drop down under the heading "with username" or add Facebook through Facebook Connect
Selecting the Twitter icon will pull all of the Tweets from the selected username (or from all of the usernames if you have "all" selected in the drop down) for the month that the event occurs in.
Selecting the Facebook icon will pull all of the Facebook Status updates from your Facebook account for the month that the event occurs in.
To add tweets or status updates to your event just select the ones you want and they will be added.
- Adding People to Your Event Below the Tweets and Facebook Status Updates section is a section call "People in the event." Next to the title is a link that says "invite people." Selecting this link will bring up a window where you can type the username or email of a person you want to add to the event. As you type in the name or email a list of users will populate. Click on the appropriate user and hit Invite. An alert will be sent to them notifying them that they have been added as a participant to the event. A notification will pop up on screen telling you that the user has been notified as well.
- To create more events just follow the same steps.
Adding/Changing an Avatar
- You can upload an image for your avatar that will show up next to your timelines, when you leave comments, when you are a participant in an event, etc.
- Click on "Settings" next to Log Out and a light box will pop up. From here you can click on "Upload a Picture" and select an image from your computer and click open.
- You can also click on the "change" link below your name in the "People in this event" section to change your avatar.
Sharing an Event with Facebook Share or Twitter
- Every event has a Facebook Share and Retweet icon below the description. To share an event on these services click on the icons and follow the instructions.
Adding People to an Event
- Just to the right of title in the “People in this event” section on the bottom of the right-hand side of an event there is a link that says “Invite people.” Click on the link and a box will pop up where you can add in a member’s username or email address. A list of users will appear based on what you have typed. Click the name and an alert will be sent to them notifying them that they have been added as a participant to the event. A notification will pop up on screen telling you that the user has been notified as well.
Editing Events
Changing titles, dates, deleting content in the event, adding content to the event, deleting the event, etc...
- Open the event on the timeline you want to edit.
- To the right of the title of the event is a link that says "edit." Clicking on this link will allow you to change the title, description, date and privacy settings for this event.
- Removing photos, videos, tweets, links, status updates, comments and people from events Rollover any thumbnail for photo or video or tweet, status update or external link, person or comment and a "remove" link will appear. Select that link and the item will be removed from your event.
- Deleting Events Delete an event by click on the "edit" link next to the title of the Event and then clicking on "detele this event".
Adding and Removing Timelines From Your Favorites
- Next to the title of the timeline on the left-hand side of the page, just below the dather logo, is a white star. Click on the star and it will turn gold and an alert will say that the timeline has been added to your favorites
- If you have already added a timeline to your favorites the star next to the title of the timeline will be gold. Once you click the start it will turn white and an alert will tell you that the timeline has been removed from your favorites.
Adding Content to Someone Else’s Event
- While viewing someone else’s event click on the “add” link next to the area with the type of content you want to add -- photos/videos, external links or tweets/status updates.
- Adding Photos and Videos Below the title and description of the event there is text that says "Photo and Videos" and if your event does not have any photos or videos it will say "There are not photos or videos in the event yet." At the end of where it says "Photos and Videos" there is a link that says "Add."
- Clicking on the "Add" link will bring up a grey bar with option to select photos/videos from the sources you have already added (in the drop down next to "Select media from") or if you haven't added any sources you can select the "Add" option from the drop down and set up a source. For Facebook you will need to go through Facebook Connect if you haven't already.
- You can change the source you are pulling stuff from by selecting a different source in the "Select media from" drop-down. You can either select all, or pick individual usernames for each source in the "With username" drop down. You can also add new users here.
- The thumbnails of photos and videos that show up are being pulled from the month that the event exists in. You can go to different months by clicking on the left and right buttons next to the month in the "Created in" section.
- Click on the thumbnail of the photo or video you want in your event and it will add that piece of content to your event.
- When you are done hit "Close"
- Adding External Links Below the Photos and Videos section there is a section with the title "External Links." By clicking on the "add" button you can enter in the URL of relevant web pages. The links will not pull in photos and videos, just the title, brief description and permalink to the web page.
- Tweets and Facebook Status Updates To the right of the Photos and Videos and External Links is the "Tweets and Facebook Status Updates" section.
Clicking "add" to the right of the title will bring up the Tweets and Facebook Status Updates from the usernames you have added.
If you haven't added usernames here you can add Twitter by entering selecting "add" in the drop down under the heading "with username" or add Facebook through Facebook Connect
Selecting the Twitter icon will pull all of the Tweets from the selected username (or from all of the usernames if you have "all" selected in the drop down) for the month that the event occurs in.
Selecting the Facebook icon will pull all of the Facebook Status updates from your Facebook account for the month that the event occurs in.
To add tweets or status updates to your event just select the ones you want and they will be added.
- Depending on the owner's privacy settings on the event the content you add will either go in automatically or it will go into a queue for the owner of the event to either approve or reject.
Adding Someone Else’s Event to Your Timeline
- While viewing someone else’s event click on the “Add me” link just to the right of the title for the "People in the event" section.
Suggesting an Event to Someone Else’s Timeline
- While viewing someone else’s timeline click the “Suggest event” link on the right-hand side of the page just above the dates on the timeline. Once you click the link a window will pop that allows you to type in the name of the event you want to share. Start typing and the auto-suggest feature will finish the title of the event. From here hit “Suggest event” and the user will be notified that you have suggested an event to be added to their timeline.
Deleting a Timeline
- You can delete a timeline by going to your dashboard (clicking on your name in the upper-right hand corner or by clicking the Dather logo) and clicking on the black X to the right of your timelines listed on the left below the header "Your own."
Deleting Your Account
- Please send an email from the email account you used to sign up with on Dather to feedback@dather.com and request for your account to be closed. We will email you back at that address to confirm and then delete your account once we get the confirmation.
Troubleshooting
If you are having issues with the site not working, pages not fully loading, etc you can try clearing your cache, history and cookies as laid out below.
- Internet Explorer 8 1. From the Safety menu in the upper right, click Delete Browsing History... .
- Internet Explorer 7 1. From the Tools menu in the upper right, select Delete Browsing History.
- Firefox 3.5 for Windows 1. From the Tools menu, select Clear Recent History... .
- Firefox 3 for Windows From the Tools menu, select Clear Private Data... , and then check Cache and Cookies. Click Clear Private Data Now.
- Chrome 1. Click on the Chrome drop-down in the header then click on Clear Browsing Data
- Safari 1. From the Safari menu click on Reset Safari...
- Firefox 3.5 for Mac OS X 1. From the Tools menu, select Clear Recent History... .
- Firefox 3 for Mac OS X 1. In Firefox, from the Tools menu, select Clear Private Data.
- Chrome 1. Click on the Chrome drop-down in the header then click on Clear Browsing Data.
Windows
2. Deselect (i.e., uncheck) Preserve Favorites website data, and select (i.e., check) Temporary Internet files, Cookies, and History.
3. Click Delete.
2. Next to "Temporary Internet Files", click Delete files... . To delete your cookies, click Delete Cookies.
3. Click Close, and then click OK to exit.
2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3. Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.
2. Select "Clear browsing data," "Empty the cache" and "Delete cookies and other site data"
MAC
2. Check CLear history, Empty the cache and Remove all cookies
1. From the Safari menu, select Reset Safari...
2. From the menu, only select Empty the cache and Remove all cookies, then press Reset.
2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3. Click the down arrow next to "Details" to choose what history elements to clear. Click Clear Now.
2. Make sure Cache and Cookies are checked, and then click Clear Private Data Now.
2. Select "Clear browsing data," "Empty the cache" and "Delete cookies and other site data"